Shipping policy
Shipping Policy for Viralsaman.in
📦 Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Processing time may be longer during peak seasons, holidays, or sales events.
🚚 Shipping Methods & Delivery Times
We offer the following shipping options within India:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–9 business days | Calculated at checkout |
| Express Shipping | 2–4 business days | Calculated at checkout |
Delivery times are estimates and begin from the date of shipment, not the date of order.
📍 Shipping Locations
We currently ship to all cities and towns within India.
If there are any restrictions to delivery in certain areas, we will contact you directly.
📈 Shipping Charges
Shipping costs are calculated based on:
-
Weight of your order
-
Shipping destination
-
Shipping method selected
You’ll see the final shipping charge at checkout before payment.
🚢 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and link.
You can track your package at any time until delivery.
📬 Failed Delivery Attempts
If delivery is not completed due to address issues or you miss the delivery:
-
The courier may attempt delivery again.
-
If returned to the warehouse, additional shipping charges may apply to reship.
-
Please ensure your address and contact number are correct at checkout.
🌍 International Shipping
At this time, we do not offer international shipping. (If you do, change this section with details and costs.)
📦 Order Delays
Delivery may be delayed due to:
-
High shipping volumes
-
Weather conditions
-
Customs delays (if applicable)
-
Incorrect address
If your order is significantly delayed, contact us at:
📧 support@viralsaman.in
We’ll help investigate and resolve the issue.
📦 Lost or Damaged Shipments
In the rare case your order arrives damaged or is lost:
-
Contact our support team within 7 days of delivery.
-
Provide order number + photo of damage (if applicable).
We’ll help with a replacement or refund per our Returns Policy.
🤝 Contact Us
If you have questions about your order or shipment:
Email: support@viralsaman.in
Working Hours: Mon–Fri, 10:00 AM – 6:00 PM (IST)